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Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Last Updated: November 10, 2025

Domhene Foundation ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.domhenefoundation.org) or interact with our services. By using our website or services, you consent to the collection and use of information in accordance with this policy.

We comply with the Data Protection Act, 2012 (Act 843) of Ghana and respect the privacy rights guaranteed by the Constitution of Ghana.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Make a donation or financial contribution
  • Register as a volunteer or partner
  • Subscribe to our newsletter or communications
  • Submit a contact form or inquiry
  • Register for events or programs
  • Apply for scholarships or assistance programs
  • Participate in surveys or feedback forms

This information may include:

Personal Details

Name, date of birth, gender, photograph

Contact Information

Email address, phone number, mailing address

Financial Information

Payment card details, billing address, donation history

Professional Information

Employment details, skills, volunteer interests

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, click-through rates, referring URLs
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Data: Information collected through cookies and similar technologies

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Payment processors (for donation processing)
  • Social media platforms (if you interact with us on social media)
  • Partner organizations and referral sources
  • Public databases and records

2. How We Use Your Information

We use the information we collect for the following purposes:

Program Delivery

To provide and manage our education, health, empowerment, and housing programs, including processing scholarship applications and selecting beneficiaries.

Donation Processing

To process your donations, issue tax receipts, maintain donation records, and provide updates on how your contributions are making an impact.

Communication

To respond to your inquiries, send newsletters, provide program updates, share impact stories, and notify you about events and opportunities.

Analytics and Improvement

To analyze website usage, improve our services, understand donor and volunteer preferences, and evaluate program effectiveness.

Legal Compliance

To comply with legal obligations, prevent fraud, protect our rights and property, and ensure the safety of our beneficiaries and stakeholders.

Event Management

To organize and manage events, send event invitations, process registrations, and provide post-event communications.

3. Information Sharing and Disclosure

Our Commitment

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

We use SSL/TLS encryption to protect data transmitted between your device and our servers.

Secure Storage

Personal data is stored on secure servers with restricted access and regular backups.

Access Controls

Only authorized personnel with legitimate business needs can access personal information.

Monitoring

We regularly monitor our systems for vulnerabilities and potential security breaches.

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest security standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze how our site is used.

6. Your Rights

Under the Data Protection Act, 2012 (Act 843) of Ghana, you have the following rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that information.

Right to Rectification

You can request correction of inaccurate, incomplete, or outdated personal information.

Right to Erasure

You can request deletion of your personal information, subject to legal and legitimate business requirements.

Right to Restrict Processing

You can request that we limit how we use your personal information in certain circumstances.

Right to Object

You can object to the processing of your personal information for direct marketing purposes at any time.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used format and transmit it to another organization.

Right to Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Data Protection Commission of Ghana if you believe your rights have been violated.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

7. Children's Privacy

Protecting the privacy of children is especially important to us. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent.

Collection of Children's Information

When we collect information about children (e.g., for scholarship programs or educational initiatives), we do so with appropriate parental or guardian consent and implement additional safeguards, including:

  • Obtaining written consent from parents or legal guardians
  • Limiting collection to information necessary for program participation
  • Implementing enhanced security measures
  • Restricting access to authorized personnel only
  • Anonymizing children's information in public communications and reports

Parental Rights

Parents and guardians have the right to:

  • Review the personal information we have collected from their child
  • Request correction or deletion of their child's information
  • Refuse further collection or use of their child's information
  • Withdraw consent at any time

If you believe we have inadvertently collected information from a child under 13 without proper consent, please contact us immediately at info@domhenefoundation.org, and we will take prompt steps to delete such information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Ghana, including countries that may not have data protection laws equivalent to those in Ghana.

Why We Transfer Data

We may transfer your information internationally for the following reasons:

  • To use cloud-based services and hosting providers
  • To process payments through international payment processors
  • To use email marketing and communication platforms
  • To collaborate with international partners and donors

Safeguards

When transferring your personal information internationally, we ensure appropriate safeguards are in place, including:

  • Using service providers that comply with recognized international data protection standards
  • Implementing standard contractual clauses approved by data protection authorities
  • Ensuring adequate technical and organizational security measures
  • Requiring third parties to protect your information in accordance with this Privacy Policy

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Type of Information Retention Period Reason
Donation Records 7 years after donation Tax and accounting requirements
Beneficiary Information Duration of program participation + 3 years Program evaluation and impact assessment
Volunteer Records Duration of volunteering + 2 years Reference and verification purposes
Newsletter Subscriptions Until unsubscribe or 2 years of inactivity Communication and engagement
Website Analytics 26 months (Google Analytics default) Website optimization
Contact Form Inquiries 3 years Customer service and follow-up

Deletion and Anonymization

After the retention period expires, we will:

  • Securely delete or destroy personal information
  • Anonymize information so it can no longer identify individuals
  • Retain information only if required by law or for legitimate archival purposes

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the revised policy on our website
  • Notify you via email if the changes are material (for subscribers and registered users)
  • Post a prominent notice on our website for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Domhene Foundation

Data Protection Officer

Address

Aburi-Nsawam Rd, Aburi, Eastern Region